Online Sex Therapy
Online Sex Therapy – What is it?
Online sex therapy (also known as tele-therapy, as well as tele-health, telemedicine or tele-session) is healthcare or mental health services provided using a HIPAA-Compliant online platform to meet with clients virtually.
CRIW provides online sex therapy and other relationship counseling services straight to you while in the comfort (and safety) of your home or office. Online sex therapy and relationship counseling services also gives access to people who may not find the services they need locally.
What Technology Do I Need?
In order to talk to a sex therapist online, you will need the following:
- Internet-connected computer, tablet, or smartphone
- Webcam or built-in camera on the device
- A comfortable place where you can talk in private without interruptions
Tools for Online Sex Therapy and Relationship Counseling Services
Google Hangout (Browser or App)
Private HIPAA-complaint online sex therapy and relationship counseling services sessions are provided in Google Hangouts Meet through G Suite. Google has developed G Suite to include privacy and security protections to keep data secure, and those protections are of a sufficiently high standard to meet the requirements of the HIPAA Security Rule. CRIW is a HIPAA covered entity and has a signed business associate agreement (BAA) with Google.
Google Meet allows for interconnectivity between iOS and Android devices, making it accessible on every device. Users can set up a video meeting by simply adding a meeting to their Google Calendar and sharing the meeting link with others. Participants don’t need to have Google accounts to join; all they need is the Google Chrome browser, or if you prefer to do it on your phone or tablet, you can download the Hangouts Meet mobile app for free.
Doxy.me is a tele-medicine platform that is HIPAA-compliant and available to all Android and iOS mobile devices, tablets and computers. This tool allows clients to easily talk to a sex therapist online by clicking on a URL shared via email by their therapist once their appointment has been scheduled.
Zoom & Regroup Connect
Zoom Video Communications is a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration. When Zoom is combined with Regroup Connect, the high standard requirements of HIPAA are met.
Clients who are interested in online sex therapy simply download the Zoom app (click on the pic) while the clinician uses Regroup to schedule the session. Clients are sent a link via Regroup to use on the day/time of their session. Link will connect with and open the Zoom app automatically. Easy peasy!
HOW WILL WE CONNECT ONLINE?
Once your appointment is set up, we will send you all the information you need to get set up. It’s easy. There will be some paperwork to fill out online and submit, so we know some basic information about you and you are aware of how both the benefits and risks of online sex therapy and relationship counseling before we meet. We’ll also send you a link to our virtual waiting room. It’s best to test it a few minutes before your appointment. You just click on the link, and you’ll be in the waiting room.
DOES INSURANCE COVER ONLINE SEX THERAPY AND RELATIONSHIP COUNSELING?
Some insurance will cover online therapy. Others do not. It is best that you check with your carrier.
HOW DO I KNOW IF IT'S RIGHT FOR ME*?
For most people, it’s simply a preference of whether you want the ability to meet with your therapist in person, or whether you prefer the convenience of online therapy. There are some situations when we think our online counseling services aren’t the best option. We’ll talk through this with you. Then, if you are located near our physical offices, we are happy to meet with you in person. If you are located farther away, and after assessing we agree that it be best for you to do in-person therapy, we will help you find a therapist and services locally to meet your needs.
Do you have more questions about online sex therapy and relationship counseling, or interested in scheduling an appointment? Please fill out the contact form below & and our Client Care Coordinator will assist you!
*Due to the current circumstances regarding the COVID-19 virus, all therapy services at CRIW will be provided through tele-therapy beginning Monday, March 16th and will remain in compliance until state and federal ordinances are lifted.
Tips for Successful Online Sex Therapy
Double-check your internet connection. Make sure your device is charged or that your charger is near. Give yourself 10 minutes prior to the start of your session to review instructions on accessing the portal your therapist may have sent. Make sure links work prior to the start of the session.
A quiet environment is ideal. One that is free from distractions. Notify family members and roommates that you will be on a private call. Turn down music or television immediately around you. Headphones work best, but not required. Be creative: cars, pantries, laundry rooms, closets among others can help with privacy.
Optimize Your Experience
Set up your computer on a flat surface in order to help reduce the shakiness of the video. Make sure your face is fully in the frame. A phone or a tablet may also be used. Use a blanket or cardboard boxes to help with sound proofing. Putting on music near the entrance may also help.
Tech issues are common especially when first adjusting to online platforms. Contact your therapist if issues don’t resolve or instructions are unclear.
The biggest plus of tele-therapy is your ability to get cozy! Snuggle up with a blanket, get a warm cup of tea, tissues if needed, and your fur baby too. (If your pet is rambunctious, perhaps let them play in another room.)
Connect as Normal
Look into your therapist’s eyes, rather than the camera or your own face. Treat it as a normal session. Breathe. Relax. You got this.